QCC - About quick contact centre


	Hosted contact centres Our vision at Quick Contact Centre is to enable customer-facing organisations to revolutionise the customer experience. A hosted contact centre is a cutting-edge solution that liberates an organisation’s sales agents and technicians from the restrictions of time and location. Staff can attend to customers’ needs from anywhere in the world at any time of the day or night, as long as they have a telephone line and an internet browser. Customer contact redefined Better customer service More contact options for customers, and the ability to offer 24/7 customer service by ‘following the sun’ (e.g. routing calls to operators in different countries according to what time the call comes through). Lower staffing costs A fully hosted contact centre managed on your behalf, thus saving you un-necessary overhead. Lower equipment costs No hefty set-up fees, hardware investment or software maintenance. Everything is set up and run for you by Quick Contact Centre. *Quick Contact Centre* is a solution that can be integrated into any organisation, from a small company with two or three customer-facing staff, through to large corporations with global multi-located contact centres needing sophisticated inter-working. *Quick Contact Centre* works anywhere, can be operated by anyone, and delivers carrier-grade call quality. Combine lower costs with better customer service: request a demo of Quick Contact Centre. © 2009 Quick Contact Centre ltd \| VAT number 944 5468 92 \| Registered in England \|Company number 6678589

Hosted contact centres
Our vision at Quick Contact Centre is to enable customer-facing organisations to revolutionise the customer experience.
A hosted contact centre is a cutting-edge solution that liberates an organisation’s sales agents and technicians from the restrictions of time and location. Staff can attend to customers’ needs from anywhere in the world at any time of the day or night, as long as they have a telephone line and an internet browser.

Customer contact redefined

Better customer service

More contact options for customers, and the ability to offer 24/7 customer service by ‘following the sun’ (e.g. routing calls to operators in different countries according to what time the call comes through).

Lower staffing costs

A fully hosted contact centre managed on your behalf, thus saving you un-necessary overhead.

Lower equipment costs

No hefty set-up fees, hardware investment or software maintenance. Everything is set up and run for you by Quick Contact Centre.

Quick Contact Centre is a solution that can be integrated into any organisation, from a small company with two or three customer-facing staff, through to large corporations with global multi-located contact centres needing sophisticated inter-working.

Quick Contact Centre works anywhere, can be operated by anyone, and delivers carrier-grade call quality.
Combine lower costs with better customer service: request a demo of Quick Contact Centre.