QCC - Your contact centre


	Quick Contact Centre explained Quick Contact Centre has been designed to help your business improve its customer experience. Operate a virtual call centre that works in any country; build online assistance into your website; or establish a responsive technical support function. We’ll put a package together for you based on the needs of your business. You don’t need to be a global corporation to benefit from a Quick Contact Centre (although plenty of large companies enjoy the savings our solution brings them!). In fact, any business with more than two customer-facing staff can deliver exceptional customer care with a fully hosted and managed Quick Contact Centre. *No hardware … no software … just a telephone line and an internet browser* Here are just some of the advantages of QCC’s alternative call centre solution: The set-up cost is a fraction of that of a traditional call centre. We offer a hosted solution, so you don’t need any specialist hardware or software. No need to train staff to use complicated in-house systems – all you need for Quick Contact Centre to work is a telephone line and an internet browser. Customer service staff can work from any location, including their own home (thus reducing overhead). Quick Contact Centre offers detailed reporting and analysis to help you continue to improve customer contact. Who is Quick Contact Centre for? The words ‘call centre’ may bring to mind an army of operators, all housed within a huge unit, but Quick Contact Centre has a solution for everybody. The small two-person business that wants to get ahead of its larger competitors by offering a superior level of service now has a cost-effective way of doing so. Likewise, the global enterprise that is trying to improve customer service within increasing budget constraints now has a technologically-advanced solution that enables them to deliver better customer service at a lower cost. Companies with branches in several countries, for example, can synchronise their international contact centres seamlessly; providing a multilingual user interface that incorporates French, Spanish, English, German and Dutch language options. Features and pricing Quick Contact Centre is built upon the foundation of BT's award winning Next Generation Contact Centre (NGCC) system. Read more about the technology behind the system. Clearly our QCC system is feature-rich but what about the pricing? This is another area where we continue our determination to provide a product that is viable even to small enterprises and we feel confident that you will agree. Absolutely no upfront charges. No long-term commitment. Fully pay-as-you-go business model. No hidden costs. Request a demo of Quick Contact Centre. © 2009 Quick Contact Centre ltd \| VAT number 944 5468 92 \| Registered in England \|Company number 6678589

Quick Contact Centre explained
Quick Contact Centre has been designed to help your business improve its customer experience. Operate a virtual call centre that works in any country; build online assistance into your website; or establish a responsive technical support function. We’ll put a package together for you based on the needs of your business.
You don’t need to be a global corporation to benefit from a Quick Contact Centre (although plenty of large companies enjoy the savings our solution brings them!). In fact, any business with more than two customer-facing staff can deliver exceptional customer care with a fully hosted and managed Quick Contact Centre.

No hardware … no software … just a telephone line and an internet browser
Here are just some of the advantages of QCC’s alternative call centre solution:

The set-up cost is a fraction of that of a traditional call centre.
We offer a hosted solution, so you don’t need any specialist hardware or software.
No need to train staff to use complicated in-house systems – all you need for Quick Contact Centre to work is a telephone line and an internet browser.
Customer service staff can work from any location, including their own home (thus reducing overhead).
Quick Contact Centre offers detailed reporting and analysis to help you continue to improve customer contact.

Who is Quick Contact Centre for?
The words ‘call centre’ may bring to mind an army of operators, all housed within a huge unit, but Quick Contact Centre has a solution for everybody. The small two-person business that wants to get ahead of its larger competitors by offering a superior level of service now has a cost-effective way of doing so. Likewise, the global enterprise that is trying to improve customer service within increasing budget constraints now has a technologically-advanced solution that enables them to deliver better customer service at a lower cost.
Companies with branches in several countries, for example, can synchronise their international contact centres seamlessly; providing a multilingual user interface that incorporates French, Spanish, English, German and Dutch language options.

Features and pricing
Quick Contact Centre is built upon the foundation of BT's award winning Next Generation Contact Centre (NGCC) system. Read more about the technology behind the system.

Clearly our QCC system is feature-rich but what about the pricing? This is another area where we continue our determination to provide a product that is viable even to small enterprises and we feel confident that you will agree.

Absolutely no upfront charges.
No long-term commitment.
Fully pay-as-you-go business model.
No hidden costs.

Request a demo of Quick Contact Centre.